Orders placed before 4:00 PM are typically shipped on the same day. Orders placed after this cutoff time will ship on the next business day.
We offer both air and road shipping options. You can choose the method that best suits your needs during checkout. Free economy shipping is available for orders over 999 INR. Air shipping, however, is charged separately.
Yes, economy shipping is free for all orders over 999 INR. For air shipping, there is an additional charge based on the location and weight of the items.
Yes, we ship to all locations within India. Whether you're in a city or a remote area, we aim to get your order to you as quickly as possible.
Absolutely! Once your order ships, you will receive an email with a tracking link. This will allow you to follow the progress of your delivery in real time.
We accept various payment methods, including debit and credit cards, UPI, net banking, and cheque payments. We also support store pickup if you prefer to collect your order in person.
Yes, UPI payments are fully supported on our site, offering a quick and secure way to complete your order.
Yes, cheque payments are accepted. Please make the cheque payable to SunRobotics Pvt Ltd. For more details, feel free to reach out to our support team.
Yes, we accept direct B2B orders via email at sales@sunrobotics.in. Contact us for bulk order quotes or payment arrangements.
Yes, we use secure payment gateways to ensure that your information is protected. Your payment details are encrypted and processed safely.
You can return products within 7 days if they are in their original condition and packaging. Returns due to defects or issues are also supported. Reach out to our team to initiate a return.
Yes, most products come with a 7-day replacement policy if they are defective. After this period, repairs under warranty are provided if the product qualifies.
Yes, most of our products include a manufacturer’s warranty for repair or replacement, as long as they have not been altered or soldered by the customer.
Products that have been modified, altered, or soldered by the customer are not eligible for warranty coverage. Warranty only applies to items in their original condition.
Returns are processed within 7 days of receiving the product back. Once processed, you’ll receive a confirmation email with details about your replacement or refund.
Yes, we accepts B2B bulk orders. Please email us at sales@sunrobotics.in for special quotes and arrangements.
Yes, store pickup is available. You can select this option during checkout, and we’ll notify you when your order is ready for collection.
es, discounts may be available for bulk orders. Contact us directly for more information and to receive a custom quote.
For any inquiries about your order, you can reach out to our customer service team at support@sunrobotics.in. We are here to assist you with any questions.
If your order has not yet shipped, you may be able to change or cancel it. Please contact us as soon as possible with your order details for assistance.